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WARNING: This Product Contains Nicotine. Nicotine is an addictive chemical.

FAQ

Once approved, please login into your account and place your order.

Our customer service team is ready to assist you Monday-Saturday 9:00 am – 5:00 pm. Call Us +1-407-505-2060  or E-mail Us: [email protected]

If your organization is tax exempt, you will need to create an account on our website. When placing your first online order, you will be prompted to create an account when you check out. Your entries must match the information on your tax exempt form.

We also are required to keep a copy of your tax ID certificate on file, which you can email us at [email protected]

We will keep your tax exempt information on file until it expires, at which time a new copy of your tax ID certificate will be required. Upon receipt of your new certificate, we will update the expiration date in our system.

Click on the Register at home page under account and fill up your business information make your user name & password after finish process please send us your business license copy by email

We do not take any order without valid business license copy.

We realize that security is a concern when ordering online — and because of this, we have chosen to use the very latest and most advanced technology for secure transaction processing online.

You have 7 days to return defective or damage items: For most damaged glass items, we need you to email us the picture to evaluate; for all damage claims, please inform us the defective item number as well as your order ID, so we could process faster. We may either credit back to your account or replace the same item in your next order.

For returning work-fine items, there will be 15% restocking fee..

We don’t ship overseas

We don’t prefer COD in any case, definitely not for first time order.

Most orders shipped via UPS Ground will arrive within 3-4 business days. In the state of Florida orders will arrive next day.

Please fill the wholesale application located on the top of the home page.

Depending on warehouse stock, If stock is available so we will ship your order same day.

Track your package online through My Account option at Top or E-mail:  [email protected]

or Call 1-407-505-2060

Yes, we have minimum limit for online order is $99

Orders are shipped within 24-48 hours via UPS Ground. Once your order has been processed and shipped, we’ll provide you tracking information.

Yes! To order by phone, have your order ready along with your credit card number and expiration date and call 1-407-505-2060.

Yes once you have submitted your Final Order call us for cancel. But your product shipped from our warehouse can’t cancel.

When your order ships, we will notify you via an email that will include you’re tracking Information. You may track your order or call us at 1-407-505-2060or email us at

After finish your order we will sending you our sales invoice with shipping charge then we will charge credit card total amount of invoice will charged.